Shipping Policy
Thank you for shopping with Celestial Apparel! Below are our shipping policies to ensure a smooth shopping experience.
1. Processing Time
- Orders are typically processed within 3-5 business days (excluding weekends and holidays).
- Processing time may vary during high-demand periods, sales, or restocks.
- Custom or made-to-order items may require additional processing time.
2. Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and order weight.
- Estimated delivery times:
- Delays due to customs, weather, or carrier issues are beyond our control.
3. Order Tracking
- A tracking number will be provided via email once your order ships.
- Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
4. Lost, Stolen, or Damaged Packages
- Celestial Apparel is not responsible for lost, stolen, or damaged packages after they have been handed to the carrier.
- If your package is marked as delivered but not received, please check with your local post office or neighbors before contacting us.
5. Incorrect or Incomplete Addresses
- Please double-check your shipping address before placing an order.
- We are not liable for orders lost due to incorrect addresses.
- If a package is returned due to an incorrect address, the customer must pay for reshipment.
6. Contact Us
For any shipping-related questions, please reach out to us at officialcelestialapparel@gmail.com.
Thank you for supporting Celestial Apparel!